Restaurant Curbside Management System
Curbside service is a new reality for restaurants during the COVID-19 crisis. Unlike traditional services, most restaurants are scrambling to manage the lines of cars and customers. Our Guest Manager solution gives your restaurant the ability to manage orders, improve operations, and tame the chaos of curbside pickup.
Features of our Restaurant Curbside Management System
Effectively Manage Curbside Pickup
Speed Up Fulfillment
Increase Customer Happiness
Improve Staff Operations
Allow Guests to “Get in Line” Virtually
Message Your Customers Directly through Text
Curbside Service is Convenient and Low-Cost
CAKE’s Restaurant Curbside Management System lets your customers order your food and pick it up without ever leaving their car. This is a safe, low-touch, low-risk option to keep your business running. Ensure the quality of your product from kitchen to guest, without having to worry about 3rd party delivery services.
Easily manage your take-out business by seeing all orders on a single screen with our Restaurant Curbside Management System. In the app, text message directly with your guests to get the color and make of their car so you can instantly identify them with minimal contact and hassle. This is a seamless and intuitive process for your customers who will simply drive up and be greeted with their food without any guesswork. Maintain great quality of service and product with this low-cost and easy-to-use solution from CAKE.
Once your restaurant is signed up with CAKE Guest Manager, you’ll need to make a few changes in your account settings to enable curbside functionality.
How Does it Work?
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Take pickup orders through your existing channels (online or call-in).
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Add guest name, phone number and order number to Guest Manager.
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Text your guests when their order is ready, they can reply with the make and model of their car.
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Deliver directly to them without any additional touch points! Safe, organized, and efficient!
Here’s what customers will see on their phones.
Managing from the iPad.
How to Set Up Guest Manager for Curbside
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With an iPad, go to the App Store and download the CAKE Guest Manager app OR (in a pinch) you can use the web version of Guest Manager on a computer.
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Sign up for a 30-day trial account on the Guest Manager login page.
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Log into your Control Center (or use in-app settings where available) and enable “Order Pickup Mode.”
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Edit your Order Received, Order Ready, and Order Thank You messages (e.g. “Welcome to {venue_name}. We’ll text you when your order is ready! Please park in the curbside pickup area and stay in your car.”)
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Once enabled, use the Order Pickup Icon (takeout box) at top right to navigate to the Order Pickup screen.
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More detailed information can be found at CAKE University.
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More detailed information can be found at CAKE University.
Frequently Asked Questions
You can simply create an account here.
Yes, you will have access to the full suite of functionality within Guest Manager.
Guest Manager is available as a free download from the Apple App Store. Use any iPad model you have available to get started today!