America is a nation of coffee drinkers. Whether they prefer an americano, espresso, cappuccino, or a house-made blend, a large segment of our population drinks coffee every day. So it’s not surprising that according to Beverage Daily, there are an estimated 35,616 coffee shops in the U.S. that together reached a market valuation of $45.4 billion in 2018. What’s more: Experts predict that both of those numbers will continue to rise.
Almost 60 percent of consumers buy their coffee at a branded coffee shop chain one or more times a month. In addition, a large segment of the market visits independent coffee shops. As a coffee shop owner in the market, you have steep competition—and you have to do everything you can to provide a good customer experience so that people keep coming back for more. And that’s where solutions from CAKE can make all the difference.
Point of Sale
Take the stress out of the early morning rush while gaining more business at the same time. Our Point of Sale (POS) system is specifically designed to accelerate your order process. Our coffee shop POS system offers familiar touch screen controls with a customer touch display for easy order processing. We also guarantee transparently priced hardware and simple, intuitive software. As a result, you can work through your line much faster than ever before while keeping your guests happy—and increasing revenue.
Plus, thanks to our low card processing rates of 2.5 percent and $0.10 per swipe, you can increase your profit margin even more. Moreover, you can seamlessly integrate our POS system with our other solutions to better manage and grow your business. For example, you can integrate it with Guest Manager to obtain an accurate bird’s eye view of the restaurant and increase table turns by six percent. Your staff can communicate without leaving their stations, so they no longer have to make table status updates manually.
Best of all, our CAKE POS solution works just as hard as you do: It has an offline mode so that you can keep your business running smoothly—even if your internet connection is down.
Today’s consumers want a good customer experience, and for many, time is money. They don’t want to have to wait for their orders, so give them what they want by adding an online ordering option to your service.
Feature your menu or take-out menu online so that guests can enjoy the convenience of ordering on their smartphone or any other device—and simply have their orders ready when they walk through your door. Online ordering gives your guests the quick and easy experience they’re looking for. And when they’re happy with your service, they’re more likely to come back — as well as give you good reviews and refer other people to you. In short, adding an online ordering option is a win-win for you and your guests!
It’s great when you have a lot of business—but when lines get too long, you lose business. With our line-busting mobile OrderPad, your servers can take orders tableside, instantly send them to the kitchen, and process payments while your guests are still seated at their tables.
This streamlined workflow will allow you to shave off between 10 – 30 seconds per order, helping you work through lines much faster. In addition, using OrderPad, your servers are much less likely to make mistakes during the order process. Put it all together, and you’ll have happier guests and a more streamlined service that allows you to welcome more visitors to your coffee shop.
In addition to streamlining the morning rush, our CAKE POS system will allow you to simplify your operations. With features such as Quick Menu Edits that enables you to edit your menu on the fly and Customized Order Management that lets your staff customize orders, running your coffee shop has never been easier.
You can also stay informed on stock counts at any time, day or night. Our POS system will give you a real-time overview of which items are in stock so that your servers don’t ring in orders for items you’re out of. You’ll also know when to order more, as well as which items aren’t being used and should be struck off the menu.
In addition, since your business can’t exist without your staff, our POS system will enable you to automate time management, run payroll reports, and facilitate tip sharing. Plus, you can access dynamic reports on everything from wages to weekly category sales to employee hours via any connected device—no matter where you are or what time it is.
Request a Demo
With our CAKE POS system and other features, you’ll have all the technology tools to manage and expand your café effortlessly. Plus, thanks to our outstanding customer support, you can rely on us to help you every step of the way with implementing the system.
If you’re interested in learning more about the CAKE POS system for cafés, contact us to request your demo today!