STEP 1
Accept Reservation
Guests make reservations with the host over the phone, with “The List” app, or through the online restaurant reservation system.
STEP 2
Confirm & Remind
Reservation details are captured and guest is sent a confirmation text message. Your guest receives a text reminder 24 hours in advance.
STEP 3
Greet & Seat
The reservation will be displayed on the waitlist. After the guest checks in with the host, they can be seated directly to their pre-assigned table.
IMPROVE WHAT YOU HAVE
Over-the-Phone Reservations Made Easy
No need to change up your existing workflow. Reservation call-ins can still be captured by the host and entered into the app. Guests will then receive confirmation and reminder text messages to minimize no-shows.
WEBSITE WIDGET
Guest Can Make Their Own Reservations (at no extra cost)
A simple html widget can be added to your website to allow guests to book a table directly through our restaurant reservation system. You can even invite your guests to download ‘The List’ app to make new reservations directly from their smartphones.
CUSTOMIZABLE SETTINGS
Make Your Own Rules
Configurable reservation rules allow you to set your own parameters including minimum party size, available reservation hours, and reservation pacing. Pre-assign tables for reservations to ensure availability and maximize wait-time accuracy
FEATURE BUNDLE
One Integrated Tool
Instead of using separate tools for waitlist, floor map and reservations, CAKE Guest Manager allows you to manage all of these without requiring any manual copying of information