NATION’S RESTAURANT NEWS – Restaurant solutions vendor Sysco spotlighted its new start up CAKE, offering a comprehensive technology platform that integrates front- and back-of-house operations, connecting a table management system with the point of sale. Designed for small chains and independent restaurants, CAKE allows restaurants to develop a digital profile of guests linked to their phone number when they make a reservation.
The system allows for more accurate wait time predictions, texting guests when tables are ready, server-held tableside ordering and payment and improved table turn time. The system also allows managers to better measure service touch times. Launched in late 2015, CAKE is being presented on the show floor for the first time.
A new product called CAKE Connect, now in beta-testing, will allow restaurants to launch promotions on social media and respond to customer feedback.