Building Relationships One Post at a Time
Remember when a friendly welcome and goodbye were all the social contact you needed with your restaurant guests? Those days are over. …
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Align Goals and Increase Sales
I’ve spent a lot of time managing people in restaurants. The thing I’ve noticed about each restaurant was that in order to accomplish our sales goals, I had to make people understand them. Simply telling a server that we needed to meet a daily revenue …
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Facebook for Restaurants – The Inside Scoop
Facebook is a wonderful tool for the restaurant industry looking to display delicious photos of their chefs’ sumptuous meals and post special …
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A Guide to Using Twitter for Restaurants
While many still consider Twitter an emerging online social networking service for businesses, it has been forcing us to condense our online …
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Utilizing a Restaurant POS System to Drive Success
Food, beverage, and labor costs can represent up to 50-75% of total restaurant expenses. Restaurant owners must also bear the brunt of …
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Restaurant Training 101
Training restaurant staff can be a costly and time-consuming job. It becomes even more so when considering the high turnover rate involved with restaurant employees. Oftentimes in the restaurant business, training is too brief for the employee to really grasp their day-to-day role. When I …
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8 Things Restaurant Hosts Want You to Know
Hovering nearby won’t help. While many guests that put their names on a waiting list think hovering near the host stand will …
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Why CAKE for Restaurants?
Passion can drive us to take on difficult initiatives. It is what allows us to persevere where others may not. It is what allows us to overcome big obstacles and achieve our dreams. Passion is also what drives most restaurant owners to start a restaurant. …
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