The mere mention of Gwendolyn’s famous Mint Chocolate Chip Cake will make any person crave a slice, just ask Oprah Winfrey. Gwendolyn Rogers has dazzled her customers with her unique cakes and beautifully designed shops, including her newest location at Carmel City Center. As soon as you walk through the French doors, you are immediately greeted by the irresistible aromas of freshly baked cakes and french pressed coffee. Followed by the sparkling chandeliers, antiqued mirrors, and beautifully seasonal decorations – you can’t help but feel as if you’ve been transported to Paris.
Since she first opened her shop back in 2014, she has been recognized for the following:
- Oprah’s ‘O’ List March/April 2018
- Best of Indy 2018
- Indy’s A-List 2017,2016
- Food Networks ‘Guilty Pleasures’
The Cake Bake Shop has become a top destination in Indianapolis for celebrating birthdays, anniversaries and all the special occasions life offers. One of Gwendolyn’s goals with opening her second location was to make sure it was spacious enough to accommodate more people, as reservations are booked up weeks in advance. With the continued success The Cake Bake Shop brings, they rely on their CAKE POS to help them streamline and simplify their operations.
How has CAKE helped you as a business owner?
“CAKE POS helped us streamline and simplify the POS world for our shop.”
When The Cake Bake Shop first opened, we started out with paper tickets and soon realized that our volume needed something that would allow us a little more control. We went through three different POS systems until we were finally introduced to CAKE POS! None of the other products we were utilizing helped us maintain our volume or allow our managers simple on the go fixes and additions needed throughout service. By being user-friendly and having a help desk available 24/7, the transition was simple and clean. We’ve never been happier!
What are your favorite features about CAKE?
“We love how we can access our reports, our sales, CAKE pay, and any administrative duties from anywhere, even when not on-site!”
Why would you recommend CAKE to someone else?
“Our feedback is always received and they are quick to get changes out as well as update us on upcoming features and developments.”
There are other companies that have been around for much longer than CAKE, but what we love is that they listen as a corporation. CAKE focuses on developing the best product possible for REAL LIFE! CAKE makes an effort to visit establishments that use their product and are able to dive into what the team needs to be successful. CAKE makes us feel like we matter and that all they want for us is to succeed.
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