How the Waitlist Works

Gone are the days of hosts running outside to hunt down missing guests.

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 STEP 1
Enter Guest’s Info

Host enters guest’s name and phone number after giving them an estimated wait time.

STEP 2
Send Confirmation

Guest receives a confirmation text with a link to download The List app, where they can track their progress in line and view your menu.

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STEP 3
Notify When Ready

Guest receives a text-message notification and a phone call when their table is ready.

Text & Call Notifications

Reach waiting guests where they’re used to communicating — on their phones! You’ll also be able to build a stronger relationship with your guests and share promotions through customized messaging.

 

Reduce walk-aways and no-shows through automatic calling and texting once the table is ready. Guests can reply and it will go straight to the host – keeping them in-the-know.

Read Our ‘Mobile Waitlist & Hosting Technology’ Buyer’s Guide

Predictive Wait Times

Take control of your data to get more guests into your restaurant. After a month of usage, the app will start providing suggested estimates based on historical data. These predictive wait times are much more accurate than the traditional ‘best guess’ from the host.

Learn More About CAKE Reservations

 Turn Returning Guests Into Regulars

With Guest Profiles, you can easily identify returning guests, view their preferences, birthdays and more. Hosts can even add notes to customer profiles on the fly.

Learn More About CAKE Table Management

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More About Guest Manager

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Product Overview

Waitlist management for restaurants – one app to seat more guests.

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Reservations

Bring online reservations to your restaurant at no extra cost.

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Table Management

Manage your floor map accurately, even when you’re not on a wait.

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Point of Sale

Manage your floor map accurately, even when you’re not on a wait.

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